At A’DAH Fragrance, we are committed to delivering your favorite fragrances quickly, safely, and reliably. Below is everything you need to know about our shipping process.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
- Orders placed after 3 PM will be processed the next business day.
2. Shipping Time & Delivery Estimates
We offer reliable shipping options across India (or your service region):
- Standard Delivery: 3–7 business days
- Express Delivery (if available): 1–3 business days
Delivery times may vary based on location, weather, or courier delays. During peak seasons or promotional sales, shipping may take slightly longer.
3. Shipping Charges
- Standard Shipping: [Insert amount] (Free for orders above ₹[X])
- Express Shipping: [Insert amount]
- Shipping charges (if applicable) are calculated at checkout based on your delivery location and selected service.
4. Tracking Your Order
- You will receive an email or SMS with a tracking link once your order has been dispatched.
- You can also log in to your account and check the “My Orders” section for status updates.
5. Delivery Areas
- We currently ship across all major cities and towns in India.
- If we are unable to deliver to your PIN code, our team will notify you and issue a full refund.
6. Delays & Delivery Issues
- If your order is delayed or marked as delivered but not received, please contact us within 48 hours.
- We will work with the courier partner to resolve the issue promptly.
7. Undelivered Packages
- If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you for redelivery.
- Additional shipping charges may apply for resending the package.
8. Contact Us
For questions or assistance regarding shipping or delivery, reach out to us at:
📧 Email: adahfragrance095@gmail.com
📞 Phone: +91 84488 57564