{"id":27329,"date":"2025-07-01T06:29:21","date_gmt":"2025-07-01T06:29:21","guid":{"rendered":"https:\/\/adahfragrance.com\/?page_id=27329"},"modified":"2025-10-08T08:50:21","modified_gmt":"2025-10-08T08:50:21","slug":"refunds-and-returns","status":"publish","type":"page","link":"https:\/\/adahfragrance.com\/index.php\/refunds-and-returns\/","title":{"rendered":"Refunds and returns"},"content":{"rendered":"\n

At A’DAH Fragrance<\/strong>, we strive to ensure that every customer is completely satisfied with their purchase. If you are not entirely happy with your order, we’re here to help with our simple and transparent returns and refunds process.<\/p>\n\n\n\n

\n\n\n\n

1. Eligibility for Returns<\/strong><\/h3>\n\n\n\n

To be eligible for a return, your item must:<\/p>\n\n\n\n

    \n
  • Be unused, unopened, and in the original packaging<\/li>\n\n\n\n
  • Be returned within 7 days<\/strong> of delivery<\/li>\n\n\n\n
  • Have proof of purchase (order confirmation or invoice)<\/li>\n<\/ul>\n\n\n\n

    Unfortunately, we cannot accept returns<\/strong> on:<\/p>\n\n\n\n

      \n
    • Opened or used perfumes<\/li>\n\n\n\n
    • Items bought on clearance or during special promotional sales<\/li>\n\n\n\n
    • Gift cards and personalized\/customized items<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      2. How to Initiate a Return<\/strong><\/h3>\n\n\n\n

      To start the return process, please:<\/p>\n\n\n\n

        \n
      • Contact our support team at [your email]<\/strong> or through our Contact Us page<\/li>\n\n\n\n
      • Include your order number and the reason for the return<\/li>\n\n\n\n
      • Wait for return approval and instructions before sending any product back<\/li>\n<\/ul>\n\n\n\n

        Please do not send your purchase back without contacting us first.<\/em><\/p>\n\n\n\n

        \n\n\n\n

        3. Refund Process<\/strong><\/h3>\n\n\n\n

        Once your return is received and inspected:<\/p>\n\n\n\n

          \n
        • We will notify you of the approval or rejection of your refund<\/li>\n\n\n\n
        • If approved, your refund will be processed to your original payment method within 5\u20137 business days<\/strong><\/li>\n\n\n\n
        • Shipping charges are non-refundable unless the return is due to a product defect or wrong item delivered<\/li>\n<\/ul>\n\n\n\n
          \n\n\n\n

          4. Damaged or Incorrect Products<\/strong><\/h3>\n\n\n\n

          If you receive a damaged, defective, or incorrect product:<\/p>\n\n\n\n

            \n
          • Contact us within 48 hours<\/strong> of delivery with photos of the product and packaging<\/li>\n\n\n\n
          • We will arrange a replacement or issue a full refund at no extra cost to you<\/li>\n<\/ul>\n\n\n\n
            \n\n\n\n

            5. Return Shipping<\/strong><\/h3>\n\n\n\n
              \n
            • Customers are responsible for the cost of return shipping unless the product was incorrect or damaged<\/li>\n\n\n\n
            • We recommend using a trackable shipping service for your safety<\/li>\n<\/ul>\n\n\n\n
              \n\n\n\n

              6. Need Help?<\/strong><\/h3>\n\n\n\n

              If you have any questions about returns or refunds, feel free to reach out:
              \ud83d\udce7\u00a0Email:<\/strong>adahfragrance095@gmail.com
              \ud83d\udcde\u00a0Phone:<\/strong>\u00a0+91 84488 57564<\/p>\n","protected":false},"excerpt":{"rendered":"

              At A’DAH Fragrance, we strive to ensure that every customer is completely satisfied with their purchase. If you are not<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-27329","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/pages\/27329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/comments?post=27329"}],"version-history":[{"count":2,"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/pages\/27329\/revisions"}],"predecessor-version":[{"id":28042,"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/pages\/27329\/revisions\/28042"}],"wp:attachment":[{"href":"https:\/\/adahfragrance.com\/index.php\/wp-json\/wp\/v2\/media?parent=27329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}